customer care

Are you interested in joining the Pavilion Leisure Centre's Customer Forum?

Objectives of our Customer Forum

Our customer forum is to allow direct feedback from our customers, and help promote our facilities in a positive light. We also aim to form a representative sample of our stakeholders.

Aims of our Customer Forum

The customer forum aims to work in partnership to create a superior service for our customers, and to help The Pavilion Leisure Centre make a difference to the local community. We aim to foster a lasting partnership and understanding between the centre's staff and its customers.

Pavilion Leisure Centre's Responsibilities

The staff here at The Pavilion Leisure Centre will respond within the resources available to all suggestions and ideas for improvement. Continual feedback is essential, you can make a difference. Interested? Contact Pavilion Leisure Centre on 01964 614000.

Customer Charter



PDF FileCustomer Charter

PDF FileCustomer Forum Minutes March 2010